FAQ

Frequently asked questions

Why crypto

Why should my business accept crypto?

The advantages of using a crypto gateway are low payment costs, processing speed, security (no risk of card fraud), and the absence of chargebacks.

Additionally, the demand for crypto payments is on the rise. By accepting cryptocurrencies as a form of payment, you can tap into the spending power of 300+ million crypto wallet owners worldwide.

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Getting started

What is Bitnbox?

Bitnbox is a crypto payment platform. Using our tools, businesses of any scale can receive and send cryptocurrencies across a constantly expanding list of blockchains.

How does Bitnbox work?

Bitnbox acts as an intermediary between buyers and sellers. By accepting payments via our platform, merchants provide a simple and secure payment option to customers, eliminating some of the costs associated with on-chain transactions, and the risks of self-custody.

Why should I choose Bitnbox?

We deliver cheap, fast, and simple crypto payments by abstracting the complexity of blockchain technology.

To set up a merchant account, fill out a quick early access form. After an initial consultation and KYB, you will be assigned a personal manager to guide you through the fast integration process.

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Integration

Can Bitnbox be integrated with my existing payment system?

Yes, Bitnbox is designed to be seamlessly integrated with any payment system.

Which cryptocurrencies does Bitnbox support?

You can find the list of supported currencies here.

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Security

Is Bitnbox secure?

Bitnbox employs essential security measures, including encryption and multi-layered authentication. We store assets both on hot and cold wallets to ensure the safety of funds and the high speed of transactions.

How do you protect against crypto fraud?

Before processing a transaction, we check every wallet for sanctioned or stolen funds to make sure it is safe to process the payment.

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Fees

What are the fees associated with using Bitnbox?

You can find detailed and transparent information on fees here.

Are there any hidden fees?

There are no hidden fees or subscriptions to use Bitnbox. We charge only a small processing fee for every successful payment.

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Limits

What are the limits?

• Min value of payment and payout: 5.00 USD

• We require extra verification of payouts over 50,000 USD made via the App. Our manager will contact you to verify the payout. Otherwise, there are no limits.

Have more questions?

To get help, reach us at [email protected]